Zoho Writer could be a useful tool to tell some of our patrons about. The fact that you don't need a flash drive or disk is nice. I always hated floppy disks and still have a bunch of them lying around collecting dust. I think anyone who has used Word could pick up Zoho in no time.
I don't know how much I'll personally be using it considering I only use Word about once every six months. After reading the comment some Zoho affiliate posted on page2peon's blog, I'm kinda worried about saying anything else. Eternal Vigilance! Isn't that from Harry Potter?
I also tried 30 boxes, an online calender web app which could be helpful for me. I do have a planner but am so disorganized I never update it. So 30 boxes is probably yet another thing I can procrastinate about. I'll have to look into what other web based applications are out there. Anytime you don't have to download something is alright with me. I'm pretty protective of my hard drive space and rarely download things.